FEATURES & BENEFITS

TELEPHONE                                                       USER DASHBOARD

Instant Conferencing Calling                          Dynamic User Display

Instant Call Recording                                  Dial Directly from Outlook

Call Waiting                                                        Click to Dial

Call Transfer                                               Onscreen Pick-up, Hold, etc.

Call Forwarding                                           Instant Caller Details Popup

Caller ID

 

AUTO ATTENDANT                                            CONTACT CENTER

Completely Customizable                              Monitors Agent/Calls/Queues

Multiple Level Prompts                                 Ring and Hunt Groups

Group Prompts                                            Listen/Barge-in Ability

Music/Message on Hold                                Change Group Capacity

 

UNIFIED MESSAGING                                      LOW COST OF OWNERSHIP

Business Class Voicemail                               $0 Upfront Investment

Voicemail or Email                                       $0 Maintenance Expense

Secure Instant Messaging                             $0 Cost Moves/Adds/Changes

VM Notification via Texting                            Predictable Operating Costs

Retrieve VM on any Phone

 

EXTENDED FLEXIBILITY                                 DASHBOARD CONTROLS

Roaming Extensions                                     One Receptionist can service Integrate Tele-commuting                          several locations

Multi-Office Integration                                 Click to Talk/Transfer/Hold

Soft Phone for Road Warriors                                No More Lost Calls

                                                                No More Telephone Tag